Shipping & Delivery

At Vanoo Store, we are committed to delivering your orders quickly, safely, and reliably. We proudly offer worldwide shipping with secure packaging and tracking services.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery times may vary depending on your location:

• United States: 5–10 business days
• Canada & Europe: 7–14 business days
• Caribbean & International: 10–20 business days

Please note that delays may occur during holidays, customs processing, or high-demand periods.

Shipping Fees

Shipping costs are calculated at checkout based on:

• Destination
• Package weight
• Selected shipping method

Free shipping promotions may apply on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number so you can monitor your package in real time.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order. Vanoo Store is not responsible for:

• Delays caused by incorrect addresses
• Lost packages due to incomplete shipping information
• Failed delivery attempts

Lost or Delayed Packages

If your package is significantly delayed or lost during transit, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged:

1. Take photos of the package and product immediately
2. Contact us within 48 hours of delivery
3. Include your order number and photos in your message

Customs & Import Taxes

International customers may be responsible for customs duties, taxes, or import fees required by their country. These charges are not included in the product or shipping prices.

Contact Us

If you have any questions about shipping or delivery, please contact our support team through the Contact page on Vanoo Store.