Refund and Returns Policy

Refund & Returns Policy

Vava Store LLC
Last Updated: 03/03/2026

At Vava Store LLC, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer refunds and returns under the conditions below.

1. Return Eligibility

To be eligible for a return, your item must:

• Be unused, unworn, and in the same condition as received

• Have all original tags, packaging, and accessories

• Be returned within 30 days of delivery (or specify your timeframe)

Items that cannot be returned:

• Gift cards

• Final sale or clearance items

• Personalized/customized products

2. How to Request a Return

1. Contact our customer support team at [Insert Email Address] within 30 days of receiving your order.

2. Include your order number, item name(s), and reason for the return.

3. We will provide instructions and a return shipping address.

💡 Tip: Keep your return tracking number for reference.

3. Refunds

• Once we receive your returned item, we will inspect it.

• If approved, your refund will be processed to your original payment method within 7–10 business days.

• Shipping fees are non-refundable, unless the return is due to a defective or incorrect item.

4. Exchanges

• If you received a defective or incorrect item, contact us immediately.

• We will arrange an exchange for the same item or a replacement of equal value.

• Exchanges are subject to product availability.

5. Shipping for Returns

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service to ensure your item is returned safely.

6. Contact Us

If you have any questions about returns, refunds, or exchanges, please contact:

Vava Store LLC
📧 Email: info@vavastore.com
🌐 Website: vavastore.com